Privacy Policy

Introduction: This Privacy Policy describes how M S DHANVANTARI AYURVEDA and its affiliates (collectively "we", "our", "us") collect, use, share, protect or otherwise process your personal data through our website https://dhanvantriayurved.com/ ("Platform").

Please note that you may browse certain sections of the Platform without registering. We do not offer any product/service outside India. Your personal data will be stored and processed primarily in India. By visiting the Platform, providing your information, or availing services, you agree to this Privacy Policy, our Terms of Use, and applicable Indian laws. If you disagree, do not use the Platform.

Collection: We collect personal data during your interaction with the Platform including name, date of birth, address, contact details, ID/address proof, payment and biometric data (with consent). You may choose not to share some information, but this may restrict your access to certain services. We may track your usage behavior and compile it on an aggregated basis.

Data from third-party platforms you transact with will be governed by their privacy policies. We are not responsible for their practices. If someone claiming to be from our team asks for sensitive data like banking passwords, do not share it. If already shared, report to law enforcement immediately.

Usage: We use your personal data to provide and improve services, process transactions, resolve issues, prevent fraud, and communicate updates. You may opt-out of marketing messages. Denial of permissions may affect service access.

Sharing: Your data may be shared with affiliates, service providers, logistics, payment gateways, and legal/government authorities as needed for compliance, fraud detection, or service delivery. We are not liable for third-party misuse.

Security: We apply reasonable security practices, but data transmission over the internet is not fully secure. Users are responsible for keeping login credentials safe.

Data Deletion and Retention: You may delete your account via settings or request help. Deletion may be delayed due to pending services or issues. We retain data only as necessary by law, and anonymized data may be used for analytics.

Your Rights: You may access, correct, or update your personal data through the Platform at any time.

Consent: By using our Platform or services, you consent to this policy. If you provide another person’s data, you confirm you have permission. You may withdraw consent by contacting our Grievance Officer. This may affect service availability.

Policy Updates: We may change this Privacy Policy as needed. Please check regularly for updates. You will be notified as per applicable laws.